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Disruption, old models and exploration
The following post originally appeared on Capgemini’s Customer Experience blog which I write for occassionally. —————————————————– I’m reading a lot of blogs, whitepapers and articles about the ‘age of...
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Exploring the idea of the ‘social network as production line’
The following is a brief talk I gave at the MRS Annual Conference 2013 – Shock of the New (20.03.13). ————————————————- What I’d like to explore briefly today is an idea put forward by IBM’s Chairman...
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The literacy of [social] business
The future of digital culture – yours, mine, and ours – depends on how well we learn to use the media that have infiltrated, amplified, distracted, enriched, and complicated our lives. [Howard...
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A moment’s reflection on social business
It is difficult talking about social business without immediately falling into a language of cliches, appropriated words and somewhat playful word acrobatics – disruption, openness, trust,...
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